Please read carefully.

VitaCup, LLC ("VitaCup", "we", "us", or "our") is committed to keeping your personally-identifiable information secure. We will only use your personally-identifiable information in accordance with this Privacy Policy. This Privacy Policy applies to our website as well as our Facebook, Instagram, Twitter and other social media or interactive pages (collectively, "Sites") and explains how your personally-identifiable information is collected, used, and disclosed by VitaCup.

VitaCup reserves the right to update or modify this Privacy Policy at any time. Please check back from time to time so you are aware of any changes or updates to the Privacy Policy. We will indicate the Privacy Policy’s effective date on the first page of the Privacy Policy.

Your use of any our Sites signifies that you agree to the terms of this Privacy Policy.

PERSONAL INFORMATION COLLECTED
On our Sites, we may collect certain personally-identifiable information about our online visitors. Personally-identifiable information relates to an individual consumer – for example, name, address, telephone number and e-mail address. You may provide personally-identifiable information, for example, by entering a promotion or signing up for a newsletter that we may offer. We don’t require you to register or provide personally-identifiable information to view our Sites or access much of its content. Here are the ways we collect personally-identifiable information.

NEWSLETTERS
If you signed up for a newsletter from VitaCup, we would collect your email address to send you information about products, promotions and other information relating to our products that may be of interest.

CONTESTS, SWEEPSTAKES, & GAMES
Our Sites may contain notices of contests, sweepstakes and games we are conducting, which you may enter electronically in some cases. In those cases, we would use the information you provide to conduct the promotion (for example, to contact you if you’re a winner). We would not use the information you for any other purpose unless you’ve agreed otherwise.

OTHER SITE FEATURES
We may offer visitors to our Sites various features for their enjoyment, which we may change from time to time. In those cases, we may ask you to submit certain personally-identifiable information so we can provide you with these features.

AGGREGATE & NON-PERSONAL INFORMATION
We collect certain aggregate and non-personal information when you visit our Sites. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us how many users visited our Sites or the pages accessed. By collecting this information, we learn how to best tailor our Sites to our visitors. We collect this information through a "cookie" and other technologies, as explained below.

USE OF COOKIES AND OTHER TECHNOLOGIES
Cookies are very small text files, located on your computer’s hard drive. We employ the use of cookies and use them in several ways which help track information about the users of our Sites. Such information helps us better understand how you go through our Sites so that we may tailor your experience at our Sites. Cookies are also used to tell us whether you have visited our Sites previously and to help us determine whether you came to our Sites from a particular Internet link or banner advertisement. Cookies cannot and will not be used by us to retrieve any personally-identifiable information about you from your computer that has not previously been voluntarily provided to us.

Our Sites may use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us to analyze how users use the Sites. If we use Google Analytics, the information provided and generated by the cookie about your use of our Sites (including your IP address) will be transmitted to and stored by Google on services in the United States and/or in other countries. Google will use this information for the purpose of evaluating your use of our Sites, gathering reports on Site activity for us and providing other services relating to Site activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data kept by Google. You may reject cookies by selecting the appropriate settings on your browser. If you choose to do so, however, you may not be able to use certain areas and features/functions of our Sites.

The use of cookies by our service providers is not covered by this Privacy Policy. We do not have access or control over these cookies. Our service providers use session ID cookies to collect data in order to enable us to provide a better user experience.

USE OF PERSONAL INFORMATION WE COLLECT
We may use your personally-identifiable information to operate and improve our Sites, to send you messages, and for other purposes described in this Privacy Policy or disclosed to you on our Sites. For example, we may use the information we collect from you on our Sites:

• to personalize and improve your experience on our Sites (your information helps us to better respond to your individual needs);
• to respond to comments and questions and provide customer service (your information helps us to more effectively respond to your customer service requests and support needs); and
• to send you information about promotions and products offered by VitaCup and our selected partners (only if you request the same).

SHARING OF PERSONAL INFORMATION
We do not sell, trade, or otherwise share your personally-identifiable information to outside parties, except with trusted parties who assist us in operating our Sites, conducting our business, or servicing you, so long as those parties agree to keep such information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally-identifiable information may be provided to other parties for marketing, advertising, or other uses.

On our Sites, we may conduct joint promotions with other companies. We may share with our promotional partners (and their service providers) certain personally-identifiable information as necessary to conduct the promotion. We will not share this information with our promotional partners for any other purpose unless you tell us it’s ok to do so.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to require that the transferee use personally-identifiable information provided through our Sites in a manner that is consistent with this Privacy Policy.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our Sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of such linked sites. Nevertheless, we value and seek to protect the integrity of our Sites and welcome any feedback about third party links.

CHILDREN’S GUIDELINES
We do not knowingly collect or store any personally-identifiable information about children under the age of 13.

YOUR CALIFORNIA PRIVACY RIGHTS
Under the California "Shine The Light" law, California residents may opt-out of our disclosure of personally-identifiable information to third parties for their direct marketing purposes. As detailed above, you may choose to opt-out of the sharing of your personally-identifiable information with third parties for marketing purposes at any time by e-mailing us at customerservice@vitacup.com or call us at 1-(888) 857-VITA. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.

THIRD PARTY PIXELS & COOKIES
Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies the collect information from your device and/or Internet browser. These cookies do not contain personally identifiable information, however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other personally identifiable information about you. For example, the cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. By using our Service, you agree that us and our third-party partners may store, sell, port, combine with other data, monetize, utilize and otherwise use either (i) the personally indefinable information about you that we share with them, or (ii) the personally identifiable information they discover and/or identify as described above. Visitors can also express their choices for display advertising, through the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform. We and/or our partners may also use cookies for delivering personalized advertising emails. These cookies are used to identify the visitors of our advertisers’ websites and send personalized emails based on the visitors’ browsing experience. We and/or our partners use cookies, pixels and other tracking technology to associate certain Internet-related information about you, such as your Internet Protocol address and what Web browser you are using, with certain of your online behaviors, such as opening emails or browsing websites. Such information is used to customize ads or content and may be shared with our partners.

 

Mobile Terms of Service

VitaCup

Last updated: 2024

The VitaCup mobile message service (the "Service") is operated by VitaCup (“VitaCup”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to VitaCup’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of VitaCup through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with VitaCup. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18339791044 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other VitaCup mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18339791044 or email customerservice@vitacup.com 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

HOW TO CONTACT US
If you have any questions about this Privacy Policy, you can contact us at customerservice@vitacup.com or at your HQ:

Attn: Website Administrator
VitaCup, Inc.
13750 Danielson St. Suite B
Poway, CA 92064